Smith

Smith's Sewer Service has received a mix of reviews over the last month, indicating both customer satisfaction and significant frustration. On the positive end, many clients praise the efficiency, professionalism, and knowledge of the technicians, highlighting their respectful demeanor and the quality of service received. Customers have noted that the service often exceeds expectations, particular... Read more

Smith's Sewer Service has received a mix of reviews over the last month, indicating both customer satisfaction and significant frustration. On the positive end, many clients praise the efficiency, professionalism, and knowledge of the technicians, highlighting their respectful demeanor and the quality of service received. Customers have noted that the service often exceeds expectations, particularly when it comes to clearing clogs and providing comprehensive explanations of issues. However, several negative reviews focus on significant concerns like poor customer service experiences, issues with scheduling, and lack of communication. Instances of unprofessional handling in service calls and the high cost relative to competitors also dampened the overall sentiment. While some customers express loyalty and a desire to continue using the service, the concerns about experience and pricing might challenge the company's reputation. Read less