Overview of Company Customer Sentiment Analysis in January
The reviews for MnM Service reveal a pattern of dissatisfaction and frustration among customers. Many have expressed severe disappointment regarding the quality of work, perceived dishonesty, and the feeling of being cheated, particularly in the context of substantial financial investments. Customers describe shoddy repairs, misleading practices, and inadequate customer service. There is a strong ... Read more
The reviews for MnM Service reveal a pattern of dissatisfaction and frustration among customers. Many have expressed severe disappointment regarding the quality of work, perceived dishonesty, and the feeling of being cheated, particularly in the context of substantial financial investments. Customers describe shoddy repairs, misleading practices, and inadequate customer service. There is a strong sentiment of betrayal, especially among those handling repairs for elderly family members, leading to emotional distress. Overall, the reviews indicate a lack of trust in MnM Service's practices and a strong desire for accountability and resolution. Read less
Overview of Company Customer Sentiment Analysis in January
Reviewers consistently express feelings of anger and disappointment regarding the services provided by MnM Service. In particular, a common theme is the perception of harsh financial exploitation, especially towards vulnerable populations like senior citizens. One customer recounted being charged $6,000 for flooring repairs that were poorly executed, with the new linoleum cracking and the underlyi... Read more
Reviewers consistently express feelings of anger and disappointment regarding the services provided by MnM Service. In particular, a common theme is the perception of harsh financial exploitation, especially towards vulnerable populations like senior citizens. One customer recounted being charged $6,000 for flooring repairs that were poorly executed, with the new linoleum cracking and the underlying issues ignored. This raises concerns about the thoroughness and reliability of the work. Another significant finding is the poor communication and customer service experience associated with MnM Service. Multiple customers reported a lack of follow-up and difficulty in reaching the owner, Mo. One customer's review highlighted that after providing a deposit, it took over a month to receive an installation appointment, further compounding feelings of mistrust. The workmanship has also been called into question, with complaints about incorrect door sizes, poorly aligned installations, and overall inadequate quality control during service delivery. Furthermore, reviewers noted that these issues were not isolated incidents but rather part of a broader pattern of behavior by the company. One review mentioned community awareness regarding MnM Service's reputation for scamming seniors, which suggests that this problem could be systemic. Overall, the combination of poor workmanship, lack of accountability, and inadequate customer service creates a negative reputation for MnM Service, leaving dissatisfied customers feeling financially and emotionally exploited. Read less