Lazer Home Services

Lazer Home Services receives a critically low WW Score of 42.3, driven primarily by severe pricing concerns that dominate 26 reviews with complaints of extreme markups, hidden fees, and deceptive quoting practices. While technical skill and workmanship are occasionally praised (12 mentions, score 72), professionalism is undermined by communication failures, scheduling issues, and unprofessional be... Read more

Lazer Home Services receives a critically low WW Score of 42.3, driven primarily by severe pricing concerns that dominate 26 reviews with complaints of extreme markups, hidden fees, and deceptive quoting practices. While technical skill and workmanship are occasionally praised (12 mentions, score 72), professionalism is undermined by communication failures, scheduling issues, and unprofessional behavior (22 mentions, score 58). Project completion shows mixed results with some jobs done well but others incomplete or requiring callbacks (16 mentions, score 62). The company's business model of charging diagnostic fees, refusing phone quotes, and quoting prices 3-10x higher than competitors creates a pattern of customer distrust that overshadows isolated positive experiences. Read less