C & K Heating Air Conditioning and Plumbing

The review set is sharply divided between strongly positive and strongly negative experiences, making this a mixed-signal profile. Positive reviews praise fair pricing, professional installation, punctuality, and good communication, while negative reviews describe significant punctuality failures, grossly inflated quotes, questionable diagnostics, and a pattern of recommending unnecessary full rep... Read more

The review set is sharply divided between strongly positive and strongly negative experiences, making this a mixed-signal profile. Positive reviews praise fair pricing, professional installation, punctuality, and good communication, while negative reviews describe significant punctuality failures, grossly inflated quotes, questionable diagnostics, and a pattern of recommending unnecessary full replacements over repairs. The pricing dimension is particularly damaged by two reviews citing 300-500% markups and an $80 service fee for a quote, alongside one detailed account of a misdiagnosis that nearly cost a customer thousands of dollars unnecessarily. Project completion scores moderately because positive reviews describe completed, clean work, but the diagnostic and upselling failures in negative reviews undermine confidence in follow-through integrity. Overall, the score reflects a contractor with capable installers but serious and recurring concerns about honesty, pricing transparency, and diagnostic accuracy. Read less