Overview of Company Customer Sentiment Analysis in May
Both reviews paint a deeply negative picture of Behle across all four dimensions. Professionalism suffered due to poor communication, lack of transparency, management deflecting blame, and technicians failing to show up for scheduled appointments. Pricing was flagged as problematic in both reviews — one described a fourfold cost increase from the original quote, while the other involved a $21,00... Read more
Both reviews paint a deeply negative picture of Behle across all four dimensions. Professionalism suffered due to poor communication, lack of transparency, management deflecting blame, and technicians failing to show up for scheduled appointments. Pricing was flagged as problematic in both reviews — one described a fourfold cost increase from the original quote, while the other involved a $21,000 cash-only payment with disputed scope and value. Project completion was severely lacking: one job took nearly three months instead of a short timeline, and the other resulted in ongoing sewer failures months after a supposedly completed repair, leaving the customer without usable bathrooms. Experience and workmanship quality were called into question in both cases, with one reviewer explicitly describing the repair work as 'shotty' and the other noting that three separate site visits were required just to scope the job accurately. Read less