Behle

The prevailing sentiment across the reviews indicates a stark disappointment with Behle's services. Customers expressed a multitude of concerns, primarily centering on poor project management and inadequate communication. Specifically, one reviewer mentioned the necessity for multiple project scope revisions, resulting in a significant increase in costs and an extension of the project timeline far... Read more

The prevailing sentiment across the reviews indicates a stark disappointment with Behle's services. Customers expressed a multitude of concerns, primarily centering on poor project management and inadequate communication. Specifically, one reviewer mentioned the necessity for multiple project scope revisions, resulting in a significant increase in costs and an extension of the project timeline far beyond initial estimates. Such experiences contribute to a fundamental lack of trust and confidence in the company's capabilities. Furthermore, the reviews highlight issues related to the quality of work performed. A customer mentioned ongoing problems with sewer repairs even after a considerable investment of $21,000, which was framed as a discounted rate. The expectation for reliable service, particularly the touted "24/7 emergency service," was not met, leading to further frustration for those dealing with severe plumbing issues. The sentiment of feeling "screwed over" indicates not just dissatisfaction but a sense of betrayal, especially emphasized by the situation of a recently widowed customer. The reviews also reveal a recurring theme of inadequate accountability. Customers expected prompt and effective resolutions to service failures, but instead reported extensive delays in support response. Apologies from staff members did not alleviate concerns; in fact, the response of one staff member blaming labor shortages was met with frustration from customers, further illustrating a disconnect between management's understanding of client issues and the clients' lived experiences. Overall, the feedback paints a picture of a company struggling with operational execution, failing to meet client expectations, and lacking the communication necessary to maintain trust in their services. As a result, several reviewers firmly indicated that they would not recommend Behle, marking a stark departure from customer satisfaction and loyalty. Read less