Baldon Heating & Plumbing

The reviews for Baldon Heating & Plumbing largely convey frustrated and disappointed sentiments from several customers. A common thread across the feedback is the company's lack of reliability. Several reviewers recounted that technicians either failed to show up for scheduled appointments or did not communicate properly regarding delays or changes in service. This consistent theme highlights a tr... Read more

The reviews for Baldon Heating & Plumbing largely convey frustrated and disappointed sentiments from several customers. A common thread across the feedback is the company's lack of reliability. Several reviewers recounted that technicians either failed to show up for scheduled appointments or did not communicate properly regarding delays or changes in service. This consistent theme highlights a troubling inconsistency in the company's scheduling and customer communication protocols. Customer service issues also stand out, with multiple reviewers noting unprofessional behavior from the owner and staff. One customer explicitly reported rude treatment when questioning a surprise invoice, reinforcing the feeling that customer inquiries and concerns are met with disdain rather than support. This negative interaction likely contributes to a lack of trust and loyalty from clients. Additionally, one alarming review suggests possible unethical behavior, as a customer reported missing prescription medications following a service, raising concerns over the company's integrity and the security of customer property. On a slightly positive note, a couple of reviews mention specific technicians who were praised for their professionalism and fair pricing. However, these positive experiences are overshadowed by the overall negativity surrounding management and service consistency. In summary, the collective reviews for Baldon Heating & Plumbing reflect serious deficiencies in customer service, reliability, and ethical conduct, leading to substantial dissatisfaction. This feedback may serve as a strong caution for potential clients considering utilizing their services. Read less