TMI - Total Maintenance

TMI demonstrates strong professionalism and technical expertise across most recent reviews, with technicians consistently praised for knowledge, politeness, and efficiency. Project completion is generally solid with most jobs finished on time and to customer satisfaction. However, pricing emerges as a significant weakness, with multiple customers citing high costs, perceived price gouging, and unf... Read more

TMI demonstrates strong professionalism and technical expertise across most recent reviews, with technicians consistently praised for knowledge, politeness, and efficiency. Project completion is generally solid with most jobs finished on time and to customer satisfaction. However, pricing emerges as a significant weakness, with multiple customers citing high costs, perceived price gouging, and unfavorable comparisons to competitors. The company shows a stark divide between recent 5-star reviews (predominantly from 2025 and late 2024) and older negative reviews (2013-2022) citing service failures, poor follow-up, and warranty disputes. This temporal pattern warrants caution. Read less