Northwest Mechanical

This contractor's reviews present a deeply mixed picture dominated by serious pricing and completion concerns. Professionalism scores moderately — technicians like Jamie and Dallas were praised for responsiveness, attitude, and communication, but the company's billing practices and refusal to provide itemized invoices reflect poorly on overall professional conduct. Pricing is the weakest dimensi... Read more

This contractor's reviews present a deeply mixed picture dominated by serious pricing and completion concerns. Professionalism scores moderately — technicians like Jamie and Dallas were praised for responsiveness, attitude, and communication, but the company's billing practices and refusal to provide itemized invoices reflect poorly on overall professional conduct. Pricing is the weakest dimension: three of five reviews explicitly call out excessive or unfair charges, including a $1,250 plumbing job for 3 hours of actual work and a $1,700 water heater install described as nearly triple the market rate. Project completion is also problematic — one reviewer paid $523 for a drain unclog that failed within two days, and the company refused to honor a callback, forcing the customer to hire a competitor. Experience is mixed: individual technicians showed competence and problem-solving ability, but the drain job failure and excessive parts-retrieval time suggest inconsistency in workmanship quality. Read less