Overview of Company Customer Sentiment Analysis in May
Every single review across this dataset describes a near-identical pattern: Tom Neels collects a large upfront payment (ranging from $275 to $1,000), provides excuses for not showing up, becomes unreachable, and ultimately fails to complete or even begin the contracted work. Professionalism is catastrophically low — reviewers consistently report blocked phone numbers, full voicemail boxes, and c... Read more
Every single review across this dataset describes a near-identical pattern: Tom Neels collects a large upfront payment (ranging from $275 to $1,000), provides excuses for not showing up, becomes unreachable, and ultimately fails to complete or even begin the contracted work. Professionalism is catastrophically low — reviewers consistently report blocked phone numbers, full voicemail boxes, and complete communication blackouts after payment is received. Project completion is effectively zero across all reviewed jobs, with one reviewer confirming through the county that Tom Neels does not hold a valid license and never obtained required permits. Pricing is flagged not as unaffordable but as fraudulent — money taken was never returned and no work was delivered in exchange. The one area with slightly more limited data, experience, still scores near zero given that the minimal work observed (e.g., a 5-minute concrete cut) was followed by total abandonment. Read less