Neels plumbing

The reviews collectively paint a troubling picture of Neels Plumbing and its proprietor, Tom Neels. The recurring themes among customer experiences include:Financial Fraud: Numerous customers report making substantial upfront payments (ranging from $800 to $1,000) with little to no follow-up from Tom Neels. The reviews clearly highlight a pattern of taking money without completing the agreed-upon ... Read more

The reviews collectively paint a troubling picture of Neels Plumbing and its proprietor, Tom Neels. The recurring themes among customer experiences include:Financial Fraud: Numerous customers report making substantial upfront payments (ranging from $800 to $1,000) with little to no follow-up from Tom Neels. The reviews clearly highlight a pattern of taking money without completing the agreed-upon work, resulting in accusations of theft and scamming.Lack of Communication: Reviewers commonly mention their attempts to contact Tom Neels for updates or completion of work, all of which have either gone unanswered or received vague excuses. Some customers describe being outright blocked after expressing concern over the lack of service.Unlicensed Work: Many reviewers have indicated that there were issues regarding licensing and permits, suggesting a lack of professionalism. One reviewer specifically stated they checked with the county and found no license, raising red flags about the legitimacy of the business.Deceptive Practices: The reviews suggest that Tom Neels engages in deceptive practices, with customers noting misleading assurances about starting and completing jobs promptly. Many reported that he would promise completion timelines but failed to deliver, often leading to delays that affected other trades and projects.Emotional Toll: The emotional frustration conveyed in the reviews is evident, with customers expressing anger, betrayal, and regret for not having checked reviews beforehand. The vivid recounting of events indicates that the negative experiences led to not just financial loss but significant distress. Overall, Neels Plumbing under Tom Neels has drawn several red flags regarding trustworthiness and reliability. With strong warnings from multiple reviewers, the consensus suggests avoiding engagement with this service. Read less