C. Ewert Plumbing & Heating

Among the reviews, the predominant sentiment is split between praise for the quality of service and deep frustration over billing practices and customer service experiences. - Positive Feedback: A notable segment of reviewers expresses satisfaction with the work performed, mentioning that Ewert Plumbing gets the job done right the first time, displays friendly and knowledgeable staff, and offers... Read more

Among the reviews, the predominant sentiment is split between praise for the quality of service and deep frustration over billing practices and customer service experiences. - Positive Feedback: A notable segment of reviewers expresses satisfaction with the work performed, mentioning that Ewert Plumbing gets the job done right the first time, displays friendly and knowledgeable staff, and offers effective solutions to plumbing problems. Customers have appreciated quick responses, particularly in emergency situations, and have shared positive interactions with specific plumbers like Chris and Justin. - Negative Feedback: Conversely, a significant number of reviews detail experiences of overcharging and a lack of transparency concerning costs. Customers voiced dissatisfaction over billing processes, including unexpected finance charges, inflated labor charges, and inadequate notification regarding services rendered. Comments reflected a feeling of being disregarded or misinformed by the office staff, specifically highlighting interactions with Amy and Ann as particularly troubling. Cases of perceived racial disrespect and poor handling of complaints have also been alarming and reflect serious issues in customer relations. - Billing Practices: Multiple reviewers highlighted concerns about Ewert Read less