Master Plumbing, Heating, & Cooling

2.3 /5 (247 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent reviews for Master Plumbing, Heating, & Cooling reflect a predominantly negative sentiment among customers. While some customers praised individual technicians for their professionalism and expertise, the overarching themes point to serious concerns about high pricing, lack of transparency in quotes, perceived dishonesty or upselling tactics, and poor customer service experiences. Many ... Read more

Services Offered Verified by Business

Bathtub installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Toilet installation
Water heater installation
Water heater repair
Water pipe repair

Business Details

View Detailed Pricing

Workman Score

  • Price-friendly
    30%
  • Professionalism
    70%
  • Experience
    80%
  • Completion
    50%

Overview of Company Customer Sentiment Analysis in January

High Pricing and Lack of Transparency: A common theme across many reviews is the perception of excessive charges for services rendered. Customers frequently mentioned feeling blindsided by high bills, sometimes multiple times what they expected for plumbing work. Charges like $375 for unclogging a drain or estimates for services that exceed $600 without prior detailed explanations have led many us... Read more

    Other Related Plumbing Services in Cedar Rapids

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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