Fosters Kraus

Foster's Heating & Air shows significant inconsistency in service delivery. While technicians demonstrate strong technical expertise and initial responsiveness on emergency calls is excellent, the company struggles severely with follow-up service, communication, and professionalism in non-emergency contexts. Multiple recent reviews (2020-2022) document poor callback responsiveness, rude customer s... Read more

Foster's Heating & Air shows significant inconsistency in service delivery. While technicians demonstrate strong technical expertise and initial responsiveness on emergency calls is excellent, the company struggles severely with follow-up service, communication, and professionalism in non-emergency contexts. Multiple recent reviews (2020-2022) document poor callback responsiveness, rude customer service staff, and unresolved warranty issues despite large customer investments. Pricing is positioned as premium but not always justified by service quality. The company excels at initial installations but fails at sustained customer relationships. Read less