1st Response Plumbing

The reviews for 1st Response Plumbing reveal several common themes that underscore a troubling customer experience:Failure to Show Up: A recurring issue is the company's inability to adhere to scheduled appointments. Customers report that technicians fail to arrive as promised, which leads to frustration and a lack of trust.Incompetent Work: Several reviews indicate that the work performed is subp... Read more

The reviews for 1st Response Plumbing reveal several common themes that underscore a troubling customer experience:Failure to Show Up: A recurring issue is the company's inability to adhere to scheduled appointments. Customers report that technicians fail to arrive as promised, which leads to frustration and a lack of trust.Incompetent Work: Several reviews indicate that the work performed is subpar, with descriptions of half-finished jobs that pose safety risks. In one alarming instance, the shoddy workmanship increased the risk of fire, suggesting a severe lack of professionalism and competence.Financial Misconduct: A significant concern raised by multiple reviews is the alleged financial misconduct. Customers claim they were overcharged or that money was taken without completing the work. One customer reported losing $1,000 and incurring an additional $3,000 in damages, further reinforcing the sentiment of being cheated.Customer Service Failures: Reviewers express a sense of abandonment after the initial payment. Promises to return for further work are frequently broken, leading to additional frustration for customers left to deal with incomplete projects.Warnings Against Use: The cumulative negative experiences shared by customers result in strong recommendations against utilizing this company's services. Phrases like "stay away" and the desire to give "negative stars" illustrate the growing dissatisfaction and safety concerns among clients. In conclusion, 1st Response Plumbing has garnered overwhelmingly negative feedback, highlighting significant issues that potential customers should consider before engaging their services. The key takeaways urged are to exercise caution and seek alternative plumbing solutions. Read less