D L Brown Plumbing Contractor

From the reviews, the predominant sentiment revolves around the quality of service provided by D L Brown Plumbing. The positive comments emphasize the company's promptness in attending to urgent plumbing issues, such as the leaking toilet valve which was addressed quickly, allowing other work to proceed with minimal delays. Customers appreciated the professionalism and efficiency of the technician... Read more

From the reviews, the predominant sentiment revolves around the quality of service provided by D L Brown Plumbing. The positive comments emphasize the company's promptness in attending to urgent plumbing issues, such as the leaking toilet valve which was addressed quickly, allowing other work to proceed with minimal delays. Customers appreciated the professionalism and efficiency of the technicians, particularly during time-sensitive situations like the holiday weekend service. However, a significant negative sentiment emerges from a review regarding the owner's attitude, which drastically contrasts with the praise for the technicians. This reviewer describes an interaction with Carol, the owner, as condescending, leading to feelings of undervaluation as a customer. Such experiences indicate a potential gap in customer relations, which could impact prospective customers and ultimately the company's reputation Read less