Roto Rooter Sewer & Drain Service

The reviews predominantly reflect a high level of customer satisfaction with Roto Rooter. Key sentiments include:Prompt Service: Multiple reviewers emphasized the speed with which Roto Rooter responded to urgent plumbing issues. Instances where technicians arrived within hours of the initial call, especially during snow, indicate a strong commitment to customer service.Competent Technicians: Revie... Read more

The reviews predominantly reflect a high level of customer satisfaction with Roto Rooter. Key sentiments include:Prompt Service: Multiple reviewers emphasized the speed with which Roto Rooter responded to urgent plumbing issues. Instances where technicians arrived within hours of the initial call, especially during snow, indicate a strong commitment to customer service.Competent Technicians: Reviewers frequently mentioned specific technicians like Randall and Jeff, praising their professionalism, efficiency, and the high quality of their work. This suggests that Roto Rooter employs skilled workers who positively influence customer experiences.Value for Money: Many customers felt they received good value for the services rendered, appreciating not only the speed but also the reasonable pricing in comparison to competitors.Negative Feedback: One reviewer expressed disappointment regarding the operational practices of the Cleveland, TN franchise, pointing out a lack of upfront pricing and dissatisfaction with the follow-up service, calling it Read less