Mr. Rooter Plumbing of North Central Indiana

The review reflects strong dissatisfaction with Mr. Rooter Plumbing, particularly highlighting concerns about the company's customer service approach. The reviewer feels that the technicians are more interested in selling additional services rather than providing the necessary plumbing solutions. This emphasis on upselling rather than resolving issues creates an impression of unprofessionalism and... Read more

The review reflects strong dissatisfaction with Mr. Rooter Plumbing, particularly highlighting concerns about the company's customer service approach. The reviewer feels that the technicians are more interested in selling additional services rather than providing the necessary plumbing solutions. This emphasis on upselling rather than resolving issues creates an impression of unprofessionalism and a transactional relationship rather than one grounded in customer care and support. In summary, the only review indicates a significant concern regarding the company's integrity and reliability, suggesting that potential customers may want to reconsider based on this feedback. The notion of being charged excessively without adequate service further compounds the negative sentiment, pointing to a pressing need for the company to address customer service practices and prioritize customer satisfaction over sales. Read less