ASAP Poop

The reviews reveal a contentious dichotomy regarding customer satisfaction with ASAP Poop. The positive review recounts a scenario where the company saved a customer from unnecessary expenses, praising the owner's insightful assessment and supportive service. This reflects a willingness to assist customers genuinely, which is a notable strength in an otherwise troubled reputation. Conversely, sev... Read more

The reviews reveal a contentious dichotomy regarding customer satisfaction with ASAP Poop. The positive review recounts a scenario where the company saved a customer from unnecessary expenses, praising the owner's insightful assessment and supportive service. This reflects a willingness to assist customers genuinely, which is a notable strength in an otherwise troubled reputation. Conversely, several reviews indicate systemic problems within the company's operations. Customers expressed frustrations over frequent rescheduling and a lack of reliability, suggesting logistical issues, including limited resources (one truck, one driver). The frustrations were compounded by poor communication and perceived dismissiveness from staff, particularly in how customers were treated when expressing concerns or seeking clarification about services rendered. Reports of rude behavior from both the owner and office staff contribute to a negative customer service image, indicating that the company's approach to client interactions leaves much to be desired. Overall, customers recommend exercising caution when choosing ASAP Poop due to their unreliability and questionable customer service, despite a few instances of satisfactory service. The reviews collectively highlight a significant need for the company to improve its operational efficiency and customer relations to enhance overall sentiment. Read less