Absolute Plumbing, Heating, Cooling

The reviews reflect a diverse range of customer experiences with Absolute Plumbing, Heating, and Cooling, and exhibit both strengths and weaknesses in the company's service delivery.Responsive and Timely Service: A significant highlight in multiple reviews is the quick response and efficient service provided by John and his team. Customers noted instances where John arrived within 90 minutes durin... Read more

The reviews reflect a diverse range of customer experiences with Absolute Plumbing, Heating, and Cooling, and exhibit both strengths and weaknesses in the company's service delivery.Responsive and Timely Service: A significant highlight in multiple reviews is the quick response and efficient service provided by John and his team. Customers noted instances where John arrived within 90 minutes during emergencies and completed installations ahead of schedule, indicating a strong commitment to customer needs and promptness.Professionalism and Work Quality: Many reviews commend the professionalism exhibited by John and his crew. The crews were described as polite and hardworking, and the quality of the installations was praised, with customers noting that the work was completed to a high standard. Some reviews specifically recognized John's ability to troubleshoot and solve problems effectively, contributing to a positive customer experience.Customer Service Shortcomings: Conversely, dissatisfaction arose primarily from complaints regarding follow-up and resolution of issues. One review depicted a scenario where a customer felt that their a/c leak wasn Read less