Cecil Septic

The reviews reveal two starkly different experiences with Cecil Septic. On one hand, customers appreciate the punctuality and professionalism of the service staff. The first review emphasizes a timely arrival, respectful communication, and the assurance of pricing. This aspect reflects positively on customer service and indicates that certain employees are dedicated to customer satisfaction and cl... Read more

The reviews reveal two starkly different experiences with Cecil Septic. On one hand, customers appreciate the punctuality and professionalism of the service staff. The first review emphasizes a timely arrival, respectful communication, and the assurance of pricing. This aspect reflects positively on customer service and indicates that certain employees are dedicated to customer satisfaction and clear communication. Conversely, the second review highlights significant concerns regarding communication and service capabilities. The customer experienced repeated misunderstandings about the nature of their septic problem and felt that the company's promises of assistance were not fulfilled. The mention of inadequate follow-up, especially concerning an urgent issue with slow drainage exacerbated by the lack of timely intervention, points to a potential flaw in the company Read less