The Final Touch

The reviews for The Final Touch present a mixed sentiment, with some customers praising the company's professionalism and effectiveness, while others express significant dissatisfaction regarding the quality of work and customer service. Positive remarks highlight exceptional experiences, particularly with specific employees like Jason and Cameron, who are noted for their expertise and politeness.... Read more

The reviews for The Final Touch present a mixed sentiment, with some customers praising the company's professionalism and effectiveness, while others express significant dissatisfaction regarding the quality of work and customer service. Positive remarks highlight exceptional experiences, particularly with specific employees like Jason and Cameron, who are noted for their expertise and politeness. However, contrasting reports point to concerns about incomplete jobs, with allegations of dishonesty and overcharging, which have led some customers to warn others against using the company's services. Overall, while there are commendable aspects, there are also serious customer grievances that can't be overlooked. Detailed Sentiment Analysis: The reviews for The Final Touch demonstrate a polarized response from customers, with sentiment split between exceptional and deeply concerning experiences. On the positive side, many reviews highlight specific individuals, particularly Jason and Cameron, for their professionalism, ability to clearly communicate, and thoroughness in their work. Customers express appreciation for timely responses and the effort these employees put into making repairs both efficient and understandable. In contrast, several reviews that recount negative experiences are alarming. A recurring theme is dissatisfaction with the workmanship, including allegations of charging for substandard services, such as using a used sump pump and failing to follow up effectively. One reviewer describes a distressing gas leak situation that was inadequately handled, resulting in a plumber from another company needing to step in and correct the issues left unresolved by The Final Touch Read less