Seriously 24-7 LLC Plumbing, Sewer, Drains

The reviews reveal a clear dichotomy in customer experiences with Seriously 24-7 Plumbing. On one hand, numerous clients commend the company for their quick response to emergency situations. Many appreciated the technicians' professionalism, politeness, and willingness to explain the plumbing processes in a clear manner. Several reviews noted the company's adherence to safety protocols during appo... Read more

The reviews reveal a clear dichotomy in customer experiences with Seriously 24-7 Plumbing. On one hand, numerous clients commend the company for their quick response to emergency situations. Many appreciated the technicians' professionalism, politeness, and willingness to explain the plumbing processes in a clear manner. Several reviews noted the company's adherence to safety protocols during appointments, reinforcing customer comfort, especially for those who expressed concerns about having workers in their homes. A key positive observation is the promptness of service, with many reviews mentioning that technicians arrived well within the estimated timeframes, often within a couple of hours, even for late-night or emergency bookings. This reliability seems to be a strong draw for customers needing immediate assistance. Conversely, a significant number of reviewers criticized the pricing structure provided by Seriously 24-7. Many described the service fees, particularly the initial charges to dispatch a technician, as misleading and excessive. A common thread among these complaints was the perception that customers were paying for mere consultations rather than actual services rendered. Terms like "predatory pricing" and "scam" surfaced multiple times, illustrating a widespread dissatisfaction with the financial aspect of the service experience. Customers frequently mentioned how they felt pressured to pay high costs due to time constraints or emergencies, leaving a lasting feeling of being taken advantage of. Some users appreciated the owner Read less