Overview of Company Customer Sentiment Analysis in January
The reviews for Mowery reflect a divided sentiment. Many customers express satisfaction with their services, citing professionalism, thoroughness, and the quality of work performed by the technicians. Positive experiences highlight the company's responsiveness, along with specific praise for individual technicians who provided excellent service. However, there is a significant portion of criticism... Read more
The reviews for Mowery reflect a divided sentiment. Many customers express satisfaction with their services, citing professionalism, thoroughness, and the quality of work performed by the technicians. Positive experiences highlight the company's responsiveness, along with specific praise for individual technicians who provided excellent service. However, there is a significant portion of criticism directed at pricing practices, perceived upselling, and inconsistent service quality. Numerous reviews detail frustrations with expensive quotes, perceived dishonesty in billing, and negative experiences with customer service representatives, leading some customers to recommend caution and suggest seeking quotes from multiple providers. Overall, while many customers appreciate the technical skills of individual technicians, the company faces challenges in trust and pricing transparency. Read less