John Fowler Plumbing

The positive reviews pinpoint commendations around reliability, professionalism, and effective communication. Customers appreciated timely arrivals and detailed consultations before work commenced. The mention of discounts for future service charges also appeared as a positive aspect. Jacob, in particular, was recognized for his punctuality and availability of necessary tools. In stark contrast, ... Read more

The positive reviews pinpoint commendations around reliability, professionalism, and effective communication. Customers appreciated timely arrivals and detailed consultations before work commenced. The mention of discounts for future service charges also appeared as a positive aspect. Jacob, in particular, was recognized for his punctuality and availability of necessary tools. In stark contrast, numerous negative reviews paint a troubling picture of the company's service quality and post-job support. Common themes in the complaints include:Accountability Issues: Several reviewers expressed frustration over a lack of responsibility taken by the company for uncompleted or unsatisfactory work. Specifically, after plumbing jobs, customers reported feeling left with unresolved issues and unsightly yard damage without proper follow-up or cleanup.Communication Breakdown: Customers repeatedly underscored negative experiences with customer service, labeling staff, especially the owner Chase, as rude and dismissive when they sought corrections or clarifications on the work done.High Charges for Ineffective Services: Many reviews criticized the cost of services relative to the outcomes. Instances of being charged large sums for poorly executed jobs Read less