Overview of Company Customer Sentiment Analysis in January
The reviews for A New Way HVAC convey a profoundly negative sentiment, highlighting significant dissatisfaction and distrust among customers. Many reviewers describe their experiences as scams, emphasizing that the owner, identified as Justin Hunt-Johnson, took deposits without fulfilling his contractual obligations and subsequently ceased communication. The phrases used suggest a strong sense of ... Read more
The reviews for A New Way HVAC convey a profoundly negative sentiment, highlighting significant dissatisfaction and distrust among customers. Many reviewers describe their experiences as scams, emphasizing that the owner, identified as Justin Hunt-Johnson, took deposits without fulfilling his contractual obligations and subsequently ceased communication. The phrases used suggest a strong sense of betrayal and frustration, with customers warning others to steer clear of the company due to alleged fraudulent practices and a lack of professional integrity. The collective sentiment underscores a pervasive concern for financial loss and a call for caution against potential exploitation. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews reflect a strong, unified negative sentiment towards A New Way HVAC, centering around experiences of alleged scams and dishonesty. Recurrent themes include customers expressing frustrations over substantial financial losses, including deposits amounting to thousands of dollars, without receiving the promised services or products. Key findings from the reviews include:Accusations of F... Read more
The reviews reflect a strong, unified negative sentiment towards A New Way HVAC, centering around experiences of alleged scams and dishonesty. Recurrent themes include customers expressing frustrations over substantial financial losses, including deposits amounting to thousands of dollars, without receiving the promised services or products. Key findings from the reviews include:Accusations of Fraud: Multiple reviewers assert that the owner, Justin Hunt-Johnson, engages in fraudulent behavior, with references made to both taking deposits and failing to deliver services.Communication Breakdown: Customers frequently mention being ghosted after the initial transaction, indicating a lack of follow-through and unprofessionalism in maintaining communication post-sale.Warning Against Engagement: There is a clear warning tone throughout the reviews, with numerous exhortations for potential customers to avoid engaging with the company, emphasizing the personal negative experiences shared by past clients.Litigation Insight: Some reviewers note that other customers have taken legal action against the company, suggesting a pattern of behavior that is reportedly systematic rather than isolated.Emotional Impact: Reviewers articulate feelings of betrayal and anger, using strong language to denote their sentiments towards the company and its practices, further solidifying a sense of distrust among the community. Overall, the feedback from customers reflects a significant risk for future clients and indicates that A New Way HVAC is operating under a cloud of distrust and disrepute. Read less