St John Plumbing
5.0 /5 (3 Reviews Analyzed)
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FollowWorkman Score
77.5/100
Based on
118 reviews analyzed
Angi
Thumbtack
Google
Score Data Quality
Strong evidence
All dimensions well covered
Overview of Company Customer Sentiment Analysis in March
The reviews for St. John Plumbing indicate significant frustration and disappointment with their services. Customers express dissatisfaction with communication issues, scheduling conflicts, and inadequate preparedness for the job. The perception is that the company exhibits a lack of accountability, demonstrating a dismissive attitude towards customer concerns. The instances of charging for unnece... Read more
Services Offered Verified by Business
Plumbing inspection
Workman Score
- Price-friendly
40%
- Professionalism
30%
- Experience
30%
- Completion
40%
Overview of Company Customer Sentiment Analysis in March
The reviews highlight major concerns regarding customer service and operational efficiency at St. John Plumbing. Common themes include a lack of clear communication, as demonstrated by the confusion over appointment times, leading to unmet expectations for service delivery. Customers feel that the company does not take the necessary steps to ensure they are prepared for appointments, which include... Read more