Midwest Property Maintenance & Remodeling

The reviews indicate a clear division in customer experiences with Midwest Property Maintenance & Remodeling. On one hand, several customers commend the company for its prompt response to urgent needs, such as a leaking water tank. The quick service and professionalism of the workers are highlighted, showing that when they are engaged, the company delivers satisfactory results. Positive comments e... Read more

The reviews indicate a clear division in customer experiences with Midwest Property Maintenance & Remodeling. On one hand, several customers commend the company for its prompt response to urgent needs, such as a leaking water tank. The quick service and professionalism of the workers are highlighted, showing that when they are engaged, the company delivers satisfactory results. Positive comments emphasize efficiency and friendly service, creating a favorable impression of their in-person interactions and work quality. On the other hand, there is a noticeable dissatisfaction regarding the company's follow-up communication. One reviewer expresses serious concerns after experiencing a lack of response to subsequent issues related to previous work, describing the situation as a "scam." This suggests a troubling gap in customer support and a failure to engage with or resolve ongoing customer concerns, which could severely damage customer trust and loyalty. Overall, the reviews reflect a company that can provide excellent service in urgent scenarios but struggles with customer service in post-engagement situations. The contrasting experiences highlight the need for Midwest Property Maintenance & Remodeling to improve their communication and support after the completion of their projects to enhance customer satisfaction. Read less