W C Borchelt

- Positive Experiences: Several reviews highlighted positive aspects such as prompt service, the professionalism of technicians, and satisfactory outcomes from different types of plumbing work. Customers appreciated the friendly interaction with staff and the perceived value in completed projects, often noting that prices were reasonable relative to the quality of work. Long-term customers specifi... Read more

- Positive Experiences: Several reviews highlighted positive aspects such as prompt service, the professionalism of technicians, and satisfactory outcomes from different types of plumbing work. Customers appreciated the friendly interaction with staff and the perceived value in completed projects, often noting that prices were reasonable relative to the quality of work. Long-term customers specifically noted a trend of trust and reliability over the years, contributing to repeat business. - Negative Experiences: Conversely, numerous reviews pointed out critical issues, especially regarding communication. Customers felt blindsided by unexpected billing amounts and a lack of clear discussions prior to work being performed. This was evidenced by reviews mentioning significant charges accumulated without prior agreements on scope or cost. Confusion arose when service technicians, particularly electricians, did not communicate effectively about the work they performed Read less