Review and analyze now for company Korte Does It All and provide the analysis in the discussed format for the following reviews: '''I recently purchased my first home, and within 3 weeks of moving in we discovered that the plumbing was an absolute disaster that was going to cost a whole lotta money to fix. About two weeks have passed, and in those two weeks I've had techs Ben, Adam, Noah, Christian, and Sam.
Not only did they collectively fix the nightmare known as my plumbing, but also went above and beyond to help Me adjust to everything happening at once. They were always incredibly friendly, courteous, and personable.
I would 10/10 recommend them to others and if I ever need more work done, I will be calling them. Last December, i had need for emergency plumbing services.
It was the weekend and a spigot i had inside my garage stopped working properly. It, all of a sudden started leaking.
I could not stop the leak and needed the help of a plumber asap. I could not get a hold of my usual guy, and after a few hours, I looked for someone else to help.
I stumbled upon a listing for Korte Does It all, and called. They came over my house at night to fix the issue.
Two guys came including one called Logan. Both were professionals who quickly accessed the situation and assured me they could easily fix the situation.
They had to replace it and they did the work. The price wasn't bad considering it was an emergency call during a weekend at night.
Super thankful these guys took the call and especially fixed the issue! These guys were courteous and I could not be happier with the service they provided me! If you have an emergency like I did and you need someone to seriously save your behind, seems Korte Does it All! Scheduled an electrician to move a few outlets in the midst of a painting project. The guy was nice, polite abd on time.
That is why he got a 1 star. What he did after that is the issue.
He would not quote an hourly rate and literally asked for $1,400 for a job that took less than 2 hours. I felt he was taking advantage of me because I really needed it done that day.
After complaing about the price he was "kind" and adjusted his price to $1,050!!!! There was no more than $25 in parts. It was primarily labor which became $500 per hour! I will NEVER call these people again! oh, and he spent part of that 2 hours trying to talk me into authorizing him to do a panel refresh for a couple grand more because it is 20 years old! So regret calling these people.
Leo Gardner. HVAC technician, was very personable and professional.
He performed the yearly maintenance check on our furnace He also investigated and solved a problem of the furnace shutting off periodically in cold weather. Leo explained the issue and the possible solutions.
In addition he installed a smart thermostat to further prevent the occasional furnace shut offs. Leo presented very understandable explanations of the furnace problem and very understandable instructions for the smart thermostat.
Leo also left his business card so we could contact him again if we had difficulty programing the smart thermostat. It was a pleasure working with Leo.
We highly recommend Leo and the Korte company. Guys will get out to your home and get your drain unclogged quick.
They will also do some electrical work. Fun to watch these guys sweat and get a little work done around the house.
Grandma calls Korte, sure she's on a fixed income, but she loves spending it having Korte come and save the day on her old home. These jokers will drive on out to Waynedale and save the day.
They turned a few bolts and got the shower in real quick. They get all kinds of stuff done.
My experience was very good. Quick to send a field service tech the same day and identified the issue with minimal cost to resolve the issue.
I will use them again if I have future issues. They overcharge for parts, charged me $200 for.
$20 capacitor i found the very same one int the same box for $20 I just moved to the area. Had some plumbing issues that were "missed" in the home inspection I called Korte and they have done a fantastic job.
It wasn't an easy or straight forward fix but JW did an awesome job at an affordable cost. I also used them for HVAC and they recommend more affordable options.
I know enough to know when I am being up-charged. They didn't try and do that.
I appreciate honest businesses. I have used them twice.
I had them install a sub panel in my basement. The electrician did a good job with it.
I am not sure if there is a cheaper electrician that also does good work, but I was happy with them. Of note when I got a quote, I was told that they were going to pull the permits for this work.
While the electrician was working, I asked about the permit and he said that a permit was not needed. I think he is wrong.
I also had them hang a 5' by 4' Condensation hood in my basement home brewery. In addition to that they had to hang a fan and attach ducting and core through 10" of concrete for the dryer style duct out of the basement.
They did a great job and stuck to the quoted price even though coring through 10" was not in the original plan (they thought they would be going through wood). The group of guys they sent out were very professional and knowledge about the task they were doing.
Again not sure if they are the cheapest for the job, but you pay for what you get and I paid for full satisfaction. I'll start the review by saying there's been no issue with the work that was done, just that it wasn't necessary work and predatory business practices were used.
Korte was called out to look at moisture in a basement and high water bills that were causing some suspicion of a leak. In the end two technicians used high pressure sales tactics to run up a $2,100 bill which was approved by my mother.
This $2100 total included replacing a perfectly functioning sump pump which about a year old ($1,700) and two toilet tank "rebuilds" ($200 each) to address the one toilet that had a leaking valve. Let me repeat this, one toilet tank was leaking.
That was the one problem. $200 of the $1900 bill was appropriate to the service call.
They were nice enough to note that the moisture in the basement was not attributed to anything they could find wrong, and that a different company would need to be contacted about that if it became a bigger issue. Some follow-up discussion after the fact resulted in several weeks of runaround but nothing but excuses.
I realize the work was approved and paid for so it is too late to do anything, but if you are considering using this company they cannot be trusted to keep the scope of work honest. This company should not be on the contact list of any relative or friend without enough knowledge to keep them honest and avoid unnecessary work.
The first time we had them out they busted a work table away from the wall tearing a small amount of plaster from the wall where it was screwed in and then lied to us about it. David Korte did respond to a complaint I made about this incident.
He came out to look at the damage and he offered to repair the damage. I declined his offer because it was a small amount of damage and to me the real issue was a trust issue with a contractor, and in doing so may have set the tone for less than professional service from that point forward.
The second time they were suppose to fix a light in a bathroom that still doesn't work correctly. The third time they changed a thermostat and the technician left it hanging crooked with dirt on the wall, and is still crooked and loose.
The last time we called Korte the person they sent out was to look at a boiler and after a few moments it's was obvious the young man had no experience so we sent him on his way. they offered to send someone else but by this time we had enough of Korte and their slipshod service.
We also had a yearly contract for AC/Heating maintenance, but the service we got for the cost was not a good value. The positive side to dealing with them is that their personnel are all friendly.
I wish I could give negative stars... STAY AWAY FROM KORTE!!! I called Korte about clearing our clogged kitchen sink drain.
The dispatcher was very pleasant and said she could get a plumber out soon and would call when he was on the way. I asked her for a quote and she said it is $49 to show up and then he will assess the problem and give us a quote.
She said they have no way to quote it ahead of time. She calls within 30 minutes and says he is on the way.
He shows up and basically glances at the sink and says to fix it will be $275. I said how could you know that before you get into it.
He says it is our flat rate there is no deviation based on complexity. So long story short...
(too late).. It's a scam! I have to pay $275 to unclog the drain OR pay $49 to get him to leave without unclogging the drain...
Their actual business model is to make sure the dispatchers don't have "access" to the flat rate pricing so that they won't scare you off with the real price... He admitted as much to me.
Beware!!! I checked around and other reputable plumbers will give you a quote or at least a range.... The range I got from the others I called was $95 to $150.
So while it is my fault for not calling around first, but I thought they had a good reputation... Boy was I wrong.
They are operating a racket. The MOB selling protection services have nothing over these guys....
Call around get real quotes and STAY AWAY FROM KORTE!!! When they say they "Do it All" they are not joking... and from my experience most of it is unethical.
This was THE worst service I've ever gotten with a business!! They misdiagnosed the issue, sent out several guys. The last one tore apart our wiring then they refused to do the repair!!! Don't use these people!!! I'll never waste my time or money with them again! It's not often that a service provider like this (HVAC, eletrical, plumbing) gets such good ratings from me.
Normally they're late, not overly pleasant, or just don't seem all that competent. A few months ago we found Korte Does it All and had someone come out to give us a big electrical estimate on some work we wanted done.
Mike was professional, knowledgeable, and gave us some good suggestions. Fast forward a few months and our bathroom outlet keeps tripping the circuit breaker.
I went ahead and called Korte and got an appt. scheduled for the next day.
(The woman who took my call was friendly and efficient--two qualities that often seem to be missing from people in positions like this, so it was greatly appreciated). The negative is that they give you a 3 hour window, no specific time and not even a 2 hr.
window like some other companies. However, they do call before they come out (in our case about 30 minutes before the tech arrived).
Our electrician arrived within the time expected and immediately introduced himself (Corey) to all of us. He was extremely courteous and professional throughout the service call.
Moreover, anyone who takes the time to talk respectfully and thoughtfully to my daughter (age 4) and to answer all of her questions automatically earns a high-caliber rating from me. However, not only was Corey kind, he also appears to be competent and skilled at his job (since I'm not an electrician, I can't know for sure, but it sure seemed like he knew what to do).
He always informed me of what exactly he was doing (what he was looking for, what the problem was likely to be, etc.) and why the problem may have occurred, what to be on the lookout for in the future, and what to do if there are any more problems. Given that Corey arrived on time, was thoughtful, respectful, competent, cleaned up all traces of dust and debris (and wore the booties over his shoes to prevent tracking in additional mud), quickly diagnosed and repaired our problem, and even did some of the work from the earlier estimate that we hadn't gotten to yet, I would absolutely recommend this company--or at least their employee, Corey.
I think their prices are on par with their competitors, so I definitely plan to call them again for future work. Thanks Korte! Apparently they don't do it all.
I just called to see if they could hook the electric up on a mobile home and was told they don't work on mobile homes. Ron S.
great service! On Time and did a wonderful job. I will certainly ask for him next time.
Thank You Alan B. if there was a negative number I would give it.the technician was professional but I sent him on his way when he said they had a standard price of installing a faucet,which I had the faucet already,of 283.00 on top of service fee of 49.00.i did it myself in 30 minutes but now have to put up with a sore back,but at 300 hundred dollars i'll take some ibuprofen.wil never call them or recommend for anything also instead korte does it all I think they should rename it korte takes it all'''.
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