Overview of Company Customer Sentiment Analysis in January
Petersen Brothers Contracting shows a polarized sentiment in recent reviews. Some customers express satisfaction with the efficiency and quality of work, highlighting courteous service and beautiful installations. However, a notable number of reviews reflect significant dissatisfaction, citing poor customer service, inadequate workmanship, and unresolved issues leading to further complications. Wh... Read more
Petersen Brothers Contracting shows a polarized sentiment in recent reviews. Some customers express satisfaction with the efficiency and quality of work, highlighting courteous service and beautiful installations. However, a notable number of reviews reflect significant dissatisfaction, citing poor customer service, inadequate workmanship, and unresolved issues leading to further complications. While a few customers indicate they would use the service again based on their positive experiences, the negative reviews overwhelmingly express frustration and caution against hiring the company. This division suggests inconsistency in service delivery that potential clients should consider. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews for Petersen Brothers Contracting can be grouped into two contrasting sentiments. On one hand, there are positive remarks praising specific employees, such as Teren, who was noted for resolving issues promptly and maintaining a courteous demeanor. Customers who had satisfactory experiences described effective communication and successful outcomes, particularly in project installations ... Read more
The reviews for Petersen Brothers Contracting can be grouped into two contrasting sentiments. On one hand, there are positive remarks praising specific employees, such as Teren, who was noted for resolving issues promptly and maintaining a courteous demeanor. Customers who had satisfactory experiences described effective communication and successful outcomes, particularly in project installations like fencing, which they found aesthetically pleasing and well-executed. Conversely, the negative reviews depict a starkly different picture, focusing on themes of unprofessionalism and poor client support. Customers reported unresolved issues with installations, such as air conditioning failures after a short period and problematic plumbing complaints. Key concerns included rude behavior from staff, damage to property during repairs, and the company Read less