North Side Plumbing & Heating

Mixed Customer Experiences: The reviews reflect a significant disparity in customer experiences. While some customers were pleased with their service, highlighting professionalism and effective problem-solving abilities (e.g., praise for Chad and John), others expressed severe disappointment over what they described as inadequate service and overcharging.Concerns Over Professionalism and Equip... Read more

Mixed Customer Experiences: The reviews reflect a significant disparity in customer experiences. While some customers were pleased with their service, highlighting professionalism and effective problem-solving abilities (e.g., praise for Chad and John), others expressed severe disappointment over what they described as inadequate service and overcharging.Concerns Over Professionalism and Equipment: Several customers noted instances where technicians arrived unprepared for the job, indicating a lack of necessary tools or expertise for the tasks at hand. For example, one reviewer criticized the technician for not having the equipment required to address the job, leading to a frustrating experience with wasted time and additional costs.Perceived Overcharging and Billing Practices: A recurring theme across the reviews was alarm over the company's pricing structure. Customers like one who reported a $600 charge for replacing a toilet expressed feeling ripped off, while others felt that charges for service calls and labor hours were unreasonable. There is a notable sentiment that the company's billing practices might not align with a transparent or fair approach.Positive Technical Service: On the flip side, certain reviews mentioned effective solutions provided by the staff, pointing to the company Read less