MJM Mechanical

Throughout the reviews collected over the past month, a clear divide in sentiment is visible. On the positive side, several customers exhibit high levels of satisfaction, particularly praising the detailed work, professionalism, and knowledge of the technicians. Statements such as "superb workmanship" and "great pricing" resonate among those who had positive experiences, demonstrating a solid repu... Read more

Throughout the reviews collected over the past month, a clear divide in sentiment is visible. On the positive side, several customers exhibit high levels of satisfaction, particularly praising the detailed work, professionalism, and knowledge of the technicians. Statements such as "superb workmanship" and "great pricing" resonate among those who had positive experiences, demonstrating a solid reputation in handling larger projects such as complete system changes. Conversely, the negative reviews reveal substantial dissatisfaction primarily rooted in poor communication and unprofessionalism. One reviewer detailed a frustrating experience with an unresponsive sales representative and a lack of effort in providing quotes, suggesting a deeper systemic issue within the customer service approach at MJM. Additional negative feedback highlights accusations of unlicensed workers performing specialized jobs, raising concerns about compliance and safety. The major common findings suggest that while MJM Mechanical has a base of loyal customers who appreciate their technical abilities and service quality, there exists a serious need for improvement in customer interaction, transparency, and adherence to licensing standards. Overall, MJM Mechanical Read less