Brann

The review conveys a high level of dissatisfaction with Brann's services, highlighting multiple areas of concern. The first issue noted was billing practices, where the reviewer felt that the charges exceeded the original quote, which is a critical aspect of customer trust and transparency. Additionally, measurement inaccuracies hindered the progress of the project, leading to further complication... Read more

The review conveys a high level of dissatisfaction with Brann's services, highlighting multiple areas of concern. The first issue noted was billing practices, where the reviewer felt that the charges exceeded the original quote, which is a critical aspect of customer trust and transparency. Additionally, measurement inaccuracies hindered the progress of the project, leading to further complications and the necessity for the client's husband to correct the mistakes made. This suggests a lack of expertise or attention to detail on the part of Brann's team. Communication is another significant pain point, as the reviewer mentions difficulties in contacting the company after requiring documentation in writing. This suggests a level of unprofessionalism and disregard for client concerns. The statement attributed to Mr. Brann also points to potential reputational harm and lack of accountability, exacerbating the reviewer Read less