Reliable Comfort Heating * Air Conditioning * Plumbing

The feedback regarding Reliable Comfort indicates that while their pricing and initial professional demeanor are appreciated, quality assurance in completed work is a major concern. One reviewer describes a positive experience with an HVAC unit replacement and commended the installers for their diligence and mess-free work ethic. In contrast, another review highlighted severe lapses in workmanship... Read more

The feedback regarding Reliable Comfort indicates that while their pricing and initial professional demeanor are appreciated, quality assurance in completed work is a major concern. One reviewer describes a positive experience with an HVAC unit replacement and commended the installers for their diligence and mess-free work ethic. In contrast, another review highlighted severe lapses in workmanship during ductwork replacement, including missed vents and unsealed connections, leading to potential energy loss and increased costs for the customer. Customer service appears to be another significant area for improvement. One reviewer expressed disappointment with the response from the Seymour office, feeling that staff were unresponsive to customer queries. This sentiment was echoed by another customer whose experience was marred by the need for repeated follow-ups due to unsatisfactory service. Overall, the reviews suggest that Reliable Comfort has the potential to provide quality service but must address quality control issues and improve customer service interactions to elevate their reputation and customer satisfaction. Read less