Control Tech

Control Tech receives strong praise from many customers for prompt, courteous, and professional technicians, with multiple reviews highlighting quick response times and friendly service. However, the score is meaningfully dragged down by several serious negative reviews that describe warranty disputes, unexpected billing nine months after service, oversized equipment installation causing ongoing h... Read more

Control Tech receives strong praise from many customers for prompt, courteous, and professional technicians, with multiple reviews highlighting quick response times and friendly service. However, the score is meaningfully dragged down by several serious negative reviews that describe warranty disputes, unexpected billing nine months after service, oversized equipment installation causing ongoing humidity problems, and a technician failing to properly research available parts before recommending an $805 replacement that ultimately cost $16 to fix. Pricing is a mixed picture: some customers cite fair or even below-market rates, while others report being charged for warranty work, receiving inconsistent quotes, or facing significantly higher refrigerant pricing than competitors. Project completion is similarly split, with several successful installs and fast turnarounds offset by complaints about work not being stood behind and problems not being properly resolved. The score reflects a company with genuine strengths but a documented pattern of service failures that cannot be ignored. Read less