North Star Plumbing Repair & Sewer Service

This contractor's review profile is sharply divided between older positive reviews (2018–2021) and more recent negative reviews (2024), suggesting a meaningful decline in service quality over time. The two most recent reviews (August 2024) are detailed, credible, and independently describe the same pattern: inability to clear basic drain clogs, unnecessary upselling of invasive solutions, and ov... Read more

This contractor's review profile is sharply divided between older positive reviews (2018–2021) and more recent negative reviews (2024), suggesting a meaningful decline in service quality over time. The two most recent reviews (August 2024) are detailed, credible, and independently describe the same pattern: inability to clear basic drain clogs, unnecessary upselling of invasive solutions, and overcharging — all of which heavily penalize both experience and project completion scores. Professionalism is further damaged by a 2020 incident in which the contractor refused service based on a customer's political sign and by recurring reports of late arrivals and cash-only demands. Pricing received mixed signals — some older reviews praised reasonable quotes, while newer reviews describe being charged for incomplete or failed work. The positive reviews, while genuine in tone, are predominantly from 2018–2021 and carry reduced weight given the recency rule. Read less