John O Connell Plumbing

This contractor shows severe inconsistency across reviews, with critical failures in project completion and professionalism heavily outweighing positive testimonials. Two detailed negative reviews document serious issues: inadequate diagnosis leading to unnecessary replacement, poor workmanship (incomplete solutions, lack of attention to detail), and catastrophic downstream damage ($17,000 in repa... Read more

This contractor shows severe inconsistency across reviews, with critical failures in project completion and professionalism heavily outweighing positive testimonials. Two detailed negative reviews document serious issues: inadequate diagnosis leading to unnecessary replacement, poor workmanship (incomplete solutions, lack of attention to detail), and catastrophic downstream damage ($17,000 in repairs from avoided valve replacement). Two older positive reviews (2012–2014) praise quality and reasonableness, but the more recent negative reviews (2015, 2019) reveal patterns of cutting corners, poor communication, and failure to address actual problems. The contractor's experience is evident in some work, but judgment and follow-through are severely compromised. Read less