Clausen Plumbing

C's/Clausen Plumbing shows a mixed performance profile with significant recency bias in the data. Recent reviews (2025) are uniformly 5-star with generic praise and minimal specifics, while older reviews (2016-2022) reveal serious professionalism and responsiveness issues including no-shows, unresponsiveness to callbacks, and poor follow-up on warranty issues. Workmanship quality is consistently p... Read more

C's/Clausen Plumbing shows a mixed performance profile with significant recency bias in the data. Recent reviews (2025) are uniformly 5-star with generic praise and minimal specifics, while older reviews (2016-2022) reveal serious professionalism and responsiveness issues including no-shows, unresponsiveness to callbacks, and poor follow-up on warranty issues. Workmanship quality is consistently praised when jobs are completed, and pricing is fair. However, project completion is undermined by documented cases of abandonment and failure to honor callbacks, which directly contradicts the glowing recent reviews. The company demonstrates technical competence but struggles with reliability and customer service accountability. Read less