Adam Grout Inc

Adam receives strong praise across most dimensions, with multiple reviewers highlighting his honesty, technical knowledge, and ability to complete a wide variety of plumbing tasks. Pricing is consistently described as fair and reasonable, and many clients are repeat customers or referrals, suggesting genuine satisfaction. However, one detailed 1-star review from 2018 describes serious failures in ... Read more

Adam receives strong praise across most dimensions, with multiple reviewers highlighting his honesty, technical knowledge, and ability to complete a wide variety of plumbing tasks. Pricing is consistently described as fair and reasonable, and many clients are repeat customers or referrals, suggesting genuine satisfaction. However, one detailed 1-star review from 2018 describes serious failures in communication, a missed start date, an unexplained $3,000 price increase, and a flooded basement — directly contradicting the positive narrative on professionalism and project completion. This negative review is specific, credible, and carries significant weight given the severity of the alleged failures. The majority of reviews are older than 12 months, with only two from the past 12 months, which limits confidence in how well the scores reflect current performance. Read less