Triple Tech Services

The reviews for Triple Tech Services reveal a blend of admiration and frustration among customers. Many clients appreciated the promptness of service, particularly in emergency situations, with one customer noting a response time of just 20 minutes. This efficiency, accompanied by the professionalism and expertise of the technicians, was a point of commendation in several reviews, leading to a pos... Read more

The reviews for Triple Tech Services reveal a blend of admiration and frustration among customers. Many clients appreciated the promptness of service, particularly in emergency situations, with one customer noting a response time of just 20 minutes. This efficiency, accompanied by the professionalism and expertise of the technicians, was a point of commendation in several reviews, leading to a positive perception of the team's capability to handle HVAC issues quickly and effectively. Moreover, customers often mentioned fair pricing and described their experiences as satisfactory after receiving service. The ability of Clarence and his team to resolve urgent problems and deliver quality installations is a notable strength, with multiple customers expressing gratitude for their efforts in returning comfort to their homes. On the downside, there is a significant criticism regarding inconsistency in the quality of installations and post-service communication. Customers reported recurring issues with furnaces and air conditioning systems, with some instances leading to the need for additional repairs and summoning of other service providers. A particular review voiced frustration over unreturned calls and inadequate follow-up from Clarence when problems persisted after installation, indicating possible weaknesses in customer service and ongoing support. In conclusion, while Triple Tech Services garners positive feedback for timely interventions and professional conduct, the setbacks highlighted in the reviews must be addressed adequately to ensure sustained customer satisfaction and trust. This duality in feedback suggests that potential clients should weigh both the commendations and reservations expressed in recent user experiences. Read less