T and T Sons Plumbing & Sewer

T and T Plumbing demonstrates strong technical expertise and generally professional service, with most customers praising responsiveness, politeness, and workmanship quality. However, the company has a significant reliability problem: three reviews explicitly document no-shows, missed appointments, or failure to follow up, which substantially impacts the Project Completion score. Pricing is consis... Read more

T and T Plumbing demonstrates strong technical expertise and generally professional service, with most customers praising responsiveness, politeness, and workmanship quality. However, the company has a significant reliability problem: three reviews explicitly document no-shows, missed appointments, or failure to follow up, which substantially impacts the Project Completion score. Pricing is consistently described as fair and reasonable across multiple reviews. The most recent negative review (April 2024) raises concerns about a service charge policy change. While the majority of reviews are positive and detailed, the pattern of scheduling failures and one documented instance of incomplete problem-solving (2019 sewer line case) indicate operational inconsistencies that prevent a higher overall score. Read less