2 Guys & A Gal Plumbing

The reviews highlight multiple common themes that depict a pattern of dissatisfaction among customers of 2 Guys & A Gal Plumbing. A notable concern is the lack of professionalism and effective communication, particularly citing instances of rudeness during phone interactions. One reviewer specifically mentions an incident where the owner hung up on them, indicating a severe gap in customer service... Read more

The reviews highlight multiple common themes that depict a pattern of dissatisfaction among customers of 2 Guys & A Gal Plumbing. A notable concern is the lack of professionalism and effective communication, particularly citing instances of rudeness during phone interactions. One reviewer specifically mentions an incident where the owner hung up on them, indicating a severe gap in customer service and conflict resolution skills. Additionally, the handling of service-related issues reveals severe discrepancies in reliability and customer support. The second review illustrates a case of inadequate product recommendations and failure to fulfill service obligations, leading to significant frustration for the customer. Despite being a returning customer, they faced challenges with the purchased sump pump, which did not meet their needs as promised. The lack of timely resolution Read less