Precision Today Plumbing Heating Cooling Electrical

The reviews highlight a series of disappointments that customers experienced with Precision Today Plumbing Heating Cooling Electrical over the last month. Several common points emerge from the reviews:Service Reliability: Multiple customers report last-minute cancellations of appointments, often just hours before service was supposed to occur. This has caused significant inconvenience and led to a... Read more

The reviews highlight a series of disappointments that customers experienced with Precision Today Plumbing Heating Cooling Electrical over the last month. Several common points emerge from the reviews:Service Reliability: Multiple customers report last-minute cancellations of appointments, often just hours before service was supposed to occur. This has caused significant inconvenience and led to a perception of unreliability. Instances of appointments being rescheduled without consideration for the customers' schedules were particularly criticized.Communication and Customer Service: Customers expressed frustration about poor communication, especially regarding billing issues. One reviewer highlighted a problem with being charged for a service agreement that was supposedly canceled months prior, reflecting a broader concern about transparency and responsiveness from the company.Negative Comparison to Previous Ownership: A theme among the reviews is a strong sense of disappointment when compared to the previous owners, specifically Dykstra Home Services, who were noted for their reliability and professionalism. This comparison suggests that customers had higher expectations based on their past experiences and are feeling let down by the current service provided.Competence in Work Performed: Although some reviews acknowledged a level of competence in the technical work done, particularly regarding the replacement of smoke detectors, these positive notes were overshadowed by the overall negative experiences related to service scheduling and communication. Overall, these reviews indicate significant areas for improvement in the company's service reliability, customer communication, and overall professionalism to regain customer trust and satisfaction. Read less