Russ Sewer & Drainage

This contractor demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically compromised, with multiple reviews documenting aggressive behavior, profanity, rudeness, and disrespect toward customers. Pricing is a major complaint, with customers reporting significantly inflated costs and overcharges relative to market rates. Project completion is prob... Read more

This contractor demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically compromised, with multiple reviews documenting aggressive behavior, profanity, rudeness, and disrespect toward customers. Pricing is a major complaint, with customers reporting significantly inflated costs and overcharges relative to market rates. Project completion is problematic, with evidence of incomplete work, damage caused without repair, and work performed without authorization. The single positive review from 2018 is substantially outweighed by seven negative reviews spanning 2014–2022, indicating systemic and persistent issues. The business appears to have declined significantly after ownership transition in 2014. Read less