CAINS PLUMBING & DRAINAGE

Patrick Cain receives strong praise in several reviews for responsiveness, transparency in pricing, and technical problem-solving on jobs like cartridge replacements, water heater installs, and drain clearing. However, the record is meaningfully dragged down by a 1-star review citing three unanswered calls and a dismissive callback, and a 2-star review describing a poorly installed toilet with no ... Read more

Patrick Cain receives strong praise in several reviews for responsiveness, transparency in pricing, and technical problem-solving on jobs like cartridge replacements, water heater installs, and drain clearing. However, the record is meaningfully dragged down by a 1-star review citing three unanswered calls and a dismissive callback, and a 2-star review describing a poorly installed toilet with no satisfactory follow-through to remedy the issue. Pricing is generally viewed as fair and transparent, though one reviewer noted $390 for roughly an hour of blockage work, which tempers the pricing score. Project completion is the most concerning dimension, as the toilet installation complaint specifically describes incomplete or defective work with inadequate resolution, which is a significant red flag for a contractor. Overall, the contractor shows genuine strengths but has documented failures in responsiveness and workmanship quality that cannot be ignored. Read less