Overview of Company Customer Sentiment Analysis in January
The reviews for White Knight Rescue Plumbing are overwhelmingly negative, with multiple customers expressing dissatisfaction regarding both the prices charged and the quality of service received. Common themes include exorbitant fees for simple tasks, lack of follow-through on promised work, and poor communication. Many customers feel misled and have reported financial losses due to inadequate or ... Read more
The reviews for White Knight Rescue Plumbing are overwhelmingly negative, with multiple customers expressing dissatisfaction regarding both the prices charged and the quality of service received. Common themes include exorbitant fees for simple tasks, lack of follow-through on promised work, and poor communication. Many customers feel misled and have reported financial losses due to inadequate or incorrect service. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews reveal a consistent pattern of frustration and disappointment with White Knight Rescue Plumbing. A primary concern across the board is the high cost of services. One reviewer explicitly mentioned a charge of $500 per hour for a basic job, highlighting perceived unreasonable pricing practices. Additionally, there is a sense that the company factors in non-work related time, such as "tim... Read more
The reviews reveal a consistent pattern of frustration and disappointment with White Knight Rescue Plumbing. A primary concern across the board is the high cost of services. One reviewer explicitly mentioned a charge of $500 per hour for a basic job, highlighting perceived unreasonable pricing practices. Additionally, there is a sense that the company factors in non-work related time, such as "time sitting in traffic," into their costs, which further aggravates customers. Another significant issue raised by customers is the lack of effective service execution. One reviewer noted that a plumber merely shook pipes and did not actually investigate the problem thoroughly, leading to erroneous diagnoses and recommended solutions Read less