Overview of Company Customer Sentiment Analysis in May
The five usable reviews paint a generally positive picture of Perfect Home, with recurring praise for punctuality, professionalism, responsiveness, and skilled craftsmanship — particularly in tile work and remodeling. Pricing is described as competitive and transparent, with clear communication on change orders, though the contractor is noted as not the cheapest option. Project completion is str... Read more
The five usable reviews paint a generally positive picture of Perfect Home, with recurring praise for punctuality, professionalism, responsiveness, and skilled craftsmanship — particularly in tile work and remodeling. Pricing is described as competitive and transparent, with clear communication on change orders, though the contractor is noted as not the cheapest option. Project completion is strong, with evidence of follow-through including a callback to fix post-job grout cracking and a replaced pedestal sink at no apparent extra cost. A minor deduction on project completion and professionalism is warranted due to one reviewer noting incomplete cleanup (water puddles left behind). The score is tempered significantly by the fact that the vast majority of reviews are between 9 and 16 years old, making current reliability difficult to assess. Read less