Dyna Rooter Plumbing & Sewer

The reviews for Dyna Rooter Plumbing & Sewer reveal a generally favorable sentiment with key strengths and weaknesses identified through customer experiences.Professionalism and Punctuality: A recurring theme is the professionalism and punctuality of the staff, particularly Paul, who has been highlighted in several reviews as an exemplary plumber. Customers have noted his thoroughness and the clar... Read more

The reviews for Dyna Rooter Plumbing & Sewer reveal a generally favorable sentiment with key strengths and weaknesses identified through customer experiences.Professionalism and Punctuality: A recurring theme is the professionalism and punctuality of the staff, particularly Paul, who has been highlighted in several reviews as an exemplary plumber. Customers have noted his thoroughness and the clarity with which he explains plumbing issues.Quality of Work: Many reviews commend the quality of work performed by Dyna Rooter. Services like water heater installations, drainage cleaning, and faucet replacements were well received. Customers expressed satisfaction with timely completion and effective problem-solving. The technicians were praised for their cleanliness and ability to clearly communicate the work being done.Emergency Response: Quick response times to emergency situations, such as water heater failures, were highlighted as a significant advantage of the company. Several reviews noted that service was provided on short notice and completed efficiently.Customer Service: There were numerous mentions of friendly and helpful staff, indicating a strong customer service culture. Customers appreciated the guidance provided by the technicians during the services rendered.Issue with Installations and Billing: Despite the positive sentiments, a notable minority of reviews reflected dissatisfaction with specific installations and complaints regarding billing practices. One particularly negative review detailed concerns about a loose faucet installation and the use of the customer Read less