BELA Plumbing & Sewer

Across the reviews, a number of recurring themes reveal significant dissatisfaction among customers of BELA Plumbing & Sewer.Customer Service and Communication Failures: Many reviews highlighted a lack of responsiveness and professionalism from the company, noting that calls often went unanswered or that promised callbacks never occurred. Several customers expressed frustration after being told ap... Read more

Across the reviews, a number of recurring themes reveal significant dissatisfaction among customers of BELA Plumbing & Sewer.Customer Service and Communication Failures: Many reviews highlighted a lack of responsiveness and professionalism from the company, noting that calls often went unanswered or that promised callbacks never occurred. Several customers expressed frustration after being told appointments would be fulfilled that were then canceled or ignored without notification.Perceived Overcharging and Scamming: Numerous reviewers accused the company of dishonestly inflating service costs, with several instances where estimates were substantially lower than the final charges. Some customers described situations where they were charged for services that were either unnecessary or not performed adequately. Terms like "bait and switch" were commonly used, suggesting customers felt misled into accepting services that were ultimately not needed.Unprofessional Conduct by Technicians: Comments about messy work ethics and rude behavior were prevalent, with instances where technicians arrived unprepared or failed to provide proper solutions to plumbing issues. Reports of dirty uniforms and unprofessional behavior further contributed to negative perceptions of the company Read less